A return shipment is only possible after consultation with René Wielens Animal Feed. Wielens Diervoeders arranges a collection appointment with the freight forwarder. A return shipment for which no collection agreement has been made will not be accepted and processed by us. Wielens Animal Feeds will only take back unopened, unused products in the original packaging.
The shipping costs of a return shipment are for the account of the customer (excluding packing errors, see conditions below).
Despite our very careful approach, packing errors are inevitable. We request you to report this to us by e-mail info(at)rwdh.nl within 4 days after delivery. We reserve the right to verify your report against the weight of the package and the internal control forms. We will ensure that you receive the missing product within 1-3 working days. If applicable, we will also make an appointment with you to collect the incorrectly sent product.